What is a virtual phone number?

A virtual number is a telephone number without a directly associated telephone line. This is also known as an access number or Direct inward dial (which is also classed as DID). Usually, these numbers are programmed to forward incoming calls to one of the preset telephone numbers. They can either fixed or chosen by the client. These numbers can work as a gateway between traditional calls to PSTN and VOIP.


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Subscribers to these numbers may use their existing phones. Eliminating the need to purchase additional hardware. An alphaTALK Virtual Private Number is a telephone number that forwards incoming calls to any numbers that are pre-set telephone numbers.

Can I Divert my Virtual Number to a Mobile?

A virtual number can be forwarded to either a landline or a mobile phone even if the virtual number is a landline. This is very helpful if you need to maintain a landline number even if you are out and about.

Can I put my Virtual Number onto a handset?

The way a virtual number works is that it is not directly associated with a specific handset which means that you cannot place it on a single device. You can divert it to a specific device and then using our virtual private phone display that number when ringing out. This makes it much easier to transfer this number when you upgrade.

What is the cost of the number?

This depends on the number. If you want a high quality memorable number then you will have to pay more. A standard number is free to connect and you pay a service fee and associated minutes

Does a Virtual Phone Number need to be in the same location as the area code?

The point of a virtual number is that is does not. You could have a 0151 Liverpool Number but be based in Derby. You just use it to gain a Liverpool maket.